Customer experiencePosts and articles about Customer experienceAnswersKate Pauline GalagnaraHow Do Shoppable Videos Improve Customer Experience?Are you looking for unique ways to improve your customer experience? Short answer—video! Keeping shoppers interested and swiping for more products can be challe...CommunityHow can shoppable videos be used to personalize the shopping experience?I'm mostly interested in the fashion industry and how shoppable videos can help us make the whole shopping experience more personalized for our potential custom...BlogKate Pauline Galagnara3 Tips for Using Videos to Create Better Shoppable Customer ExperiencesThis likely isn’t a surprise to anyone, but online shopping is quite popular today. Consumers are flocking to the digital world for convenience, and it’s up to ...BlogKate Pauline GalagnaraMaximizing Conversion Rates: 5 Best Tips for Shoppable Video AdsYour conversion rate is a metric that tracks how often website visitors take a desired action, such as making a purchase, signing up for a mailing list, or comp...CommunityDo synthetic videos help in personalizing your communication with customers?Hi, I am trying to have a more personal approach with my e-commerce store, and I was wondering if anyone knows about synthetic videos. Do they help in personali...AnswersKate Pauline GalagnaraWhere to Place Video Testimonials on Your WebsiteIf you want to focus on creativity and skip the long talk, you should probably look into video testimonials. They are a unique way to showcase customer success ...AnswersDaniel de JagerThe Benefits of Video Chatbots for Your BusinessText chatbots are all the rage for websites looking to offer instant service and human connection to their customers. However, text chatbots are falling short b...