How to incorporate customer feedback into my e-commerce videos?

Asked 2 years ago

I want to improve some of my e-commerce videos, and I figured the best way to do that is to ask my customers for feedback. I have a few ideas for collecting feedback, but once I finish doing so, how do I apply that feedback to the videos?

Video feedback Customer feedback E-commerce

Asher Houston

Monday, May 01, 2023

There are so many ways that you can use customer reviews in your videos, and to be honest, you are only limited by your own imagination and creation.

That said, I know it's helpful to have a starting point, so here're a few ideas:

Using quotes and video testimonials in your videos can help provide social proof
Use customer feedback videos to directly address common concerns or frequently asked questions
Use customer feedback to highlight the success of your product and how it has solved a problem in their lives

Remember to be creative and aim to help your future customers. Do this and you won't go wrong.