Can I boost brand loyalty for my e-commerce store if I use interactive video?
Asked 2 years ago
I was wondering if creating memorable product demonstration interactive videos would increase my customers' brand loyalty. I figured since shoppable videos are the trend now, maybe I could use this method for brand loyalty, but I am concerned it may not land. Is this marketing method ideal for what I want to accomplish?
Jessica Hughes
Friday, October 21, 2022
You can quickly boost brand loyalty for your e-commerce store if you use interactive videos. Here are a few strategies to try:
- You can use videos to onboard new customers using a "show rather than tell" approach, which will explain everything they should know.
- You can make videos to educate your customers, like tutorials, reviews, unboxings, or how-tos.
- You can use videos as a platform for customer support.
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